It's with great excitement that TLP is finally as at a place where we can partner with Known Supply. Feel free to browse some of the highlights of their work below:
HUMANIZING THE APPAREL INDUSTRY
At KNOWN SUPPLY, we are reimagining apparel production in a way that honors and celebrates the people behind the clothing we buy.
As shoppers, we rarely consider the implications our purchases have on the communities who actually make the items we wear and as a result companies are incentivized to drive prices and quality lower.
This needs to change.
We work with underserved populations to provide meaningful work and to show the powerful impact our clothing purchases can have if made thoughtfully.
We introduce you to the woman who made your apparel in an effort to bring people back to the forefront. Each KNOWN SUPPLY product is accompanied by the signature of the person who made it.
As more of us put people first when it comes to making our purchasing decisions, the clothing industry will too. Together with you, we will tell an industry that all people are valuable, and in the process, we’ll change the lives of the millions of people who are a part of it. Click here to learn more about Known Supply's story.
EACH GARMENT SIGNED BY THE MAKER
MEET THE MAKERS
FAIR TRADE CERTIFIED FACTORIES
SUSTAINABILITY
We are committed to continuously improving the inputs that go into our products. We started with a clear focus on worker well-being and have continued to follow that thread back to earlier stages in the supply chain.
The majority of our collection is made using organic cotton, creating significant water savings in the production of every garment. Moreover, we utilize GOTS Certified organic cotton for nearly everything we produce.
We look forward to continuing to introduce more sustainable fibers & fabrics to our offering in upcoming seasons. This way, you can shop with full confidence knowing that we are caring for all facets being put into our products.
FAIR WAGES, ALWAYS
Our work was founded on the belief that jobs change lives. Fair wages restore dignity for individuals and provide tangible pathways out of poverty. We partner with Fair Trade Certified™ producers and also create direct trade relationships to ensure we are bringing you only the best, most ethical wears.
We are always seeking further ways to use our platform -- as well as our community -- to create positive impact for the communities we serve globally.
We leverage the expertise of partners to provide additional program services to everyone who makes our apparel. Learn more about how they unlock the economic potential of people living in poverty by visiting FairTradeCertified.orgSHIPPING/RETURN POLICY
Shipping Info: Right now we are planning for these to be delivered by the 3rd week of September. We know it's a long time but it's a crazy world when it comes to supply and shipping right now. Thanks for your patience! I promise to work my hardest though!! Thank you for your patience during our first pre-ordered Fair Trade product!!
Return policy:
Our return policy lasts 14 days. If 14 days have gone by since your items have been delivered, unfortunately we can’t offer you a refund or exchange. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Damaged or defective items:
The last thing we want is for your to be stuck with a damaged item. If an order arrives damaged, or the print appears to be off (mis-alignment, discoloration, or another error) then please get in touch with your order number and a picture of the product within 14 days of receiving the product. We will do our best to ship out a corrected product right away!
Wrong size: If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.
If you'd like a different size, get in touch with us at thelivingperson@gmail.com and we'll let you know what your next steps are.
Send all returns to:
The Living Person
8060 Tanglewood Ln
Cleveland, Ohio 44129